Privacy Policy

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Privacy Policy

Effective Date: July 20, 2026

Welcome to VendciteShops ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how VendciteShops collects, uses, stores, shares, and protects your personal information when you visit our website, create an account, purchase products, or interact with our services.

By accessing or using VendciteShops, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and delivery addresses
• Order history
• Customer support inquiries

Account Information

• Login credentials
• Saved addresses
• Wishlist and shopping preferences

Payment Information

Payments made on VendciteShops are processed securely through trusted third-party payment providers. We do not store your debit or credit card details on our servers.

Technical Information

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process and fulfill your orders.
• Deliver products to your preferred address.
• Send order confirmations, shipping updates, and delivery notifications.
• Respond to customer inquiries and provide support.
• Improve our products, services, and website experience.
• Prevent fraud and enhance the security of our platform.
• Send promotional offers, newsletters, and marketing communications (only if you have opted in).
• Comply with applicable legal and regulatory obligations.

3. Cookies

VendciteShops uses cookies and similar technologies to:

• Keep you signed in.
• Remember your shopping cart.
• Save your preferences.
• Improve website performance.
• Analyze website traffic.
• Personalize your shopping experience.

You may disable cookies through your browser settings; however, doing so may affect certain features of the website.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with:

• Trusted payment gateway providers.
• Logistics and delivery partners.
• Technology service providers that help us operate our platform.
• Government agencies or regulatory authorities where required by law.

All third parties receive only the information necessary to perform their services.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services.
• Fulfill your orders.
• Meet legal, tax, and accounting obligations.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.

7. Your Privacy Rights

You may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the personal information we hold about you.
• Object to certain types of data processing where permitted by law.

To exercise any of these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to receive promotional emails or SMS messages from VendciteShops, you may unsubscribe at any time by clicking the unsubscribe link included in our communications or by contacting our customer support team.

9. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including payment gateways, logistics providers, and analytics tools.

These third-party services operate under their own privacy policies. VendciteShops is not responsible for their privacy practices or content.

10. Children's Privacy

VendciteShops is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any changes will be posted on this page with a revised effective date. Your continued use of VendciteShops after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

VendciteShops

Email: onyekachionuoha20@gmail.com

Phone: 0706 851 3219

Business Address: 10 Coker Close, College Road, Nigeria

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (WAT)

Last Updated: July 20, 2026

Thank you for choosing VendciteShops. We are committed to protecting your privacy and providing a secure, transparent, and trusted shopping experience for every customer.

One recommendation: instead of using your personal Gmail address, consider creating a dedicated support email such as **support@vendciteshops.com** or **hello@vendciteshops.com** once your domain is active. It presents a more professional image and strengthens customer trust.