Shipping Policy

Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with VendciteShops. We are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with VendciteShops, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

• Orders are processed during our business hours: Monday to Friday, 9:00 AM – 5:00 PM (WAT).
• Orders placed on weekends or public holidays will be processed on the next business day.
• Most orders are processed within 1–2 business days, subject to payment confirmation and product availability.

Once your order has been processed, you will receive a confirmation email or SMS with your order details.

2. Delivery Locations

VendciteShops currently delivers to locations across Nigeria.

Delivery availability may vary depending on the destination and the service coverage of our logistics partners.

3. Delivery Time

Estimated delivery times are:

• Lagos: 1–3 business days
• Major Cities: 2–5 business days
• Other States and Remote Locations: 3–7 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control.

4. Shipping Fees

Shipping charges are calculated during checkout based on factors such as:

• Delivery location
• Package size and weight
• Selected shipping method

The applicable shipping fee will be displayed before you complete your purchase.

From time to time, VendciteShops may offer free shipping promotions on selected products or orders that meet a specified minimum purchase amount.

5. Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp (where available).

You can also track the status of your order by logging into your VendciteShops account.

6. Delivery Attempts

Our delivery partners will make reasonable attempts to deliver your order.

If delivery cannot be completed because:

• the recipient is unavailable,
• the delivery address is incorrect or incomplete, or
• the customer cannot be reached,

the order may be returned to us or incur additional delivery charges for a redelivery attempt.

7. Delayed Deliveries

While we strive to meet our estimated delivery times, delays may occur due to circumstances beyond our reasonable control, including:

• Severe weather conditions
• Public holidays
• Road or transportation disruptions
• Security issues
• High order volumes
• Courier operational delays

VendciteShops is not liable for delays caused by events outside our control, but we will make reasonable efforts to keep you informed.

8. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

VendciteShops will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact details provided during checkout.

9. Delivery Confirmation

An order is considered successfully delivered when:

• It is received by the customer or an authorized recipient at the delivery address, or
• Delivery confirmation is provided by our logistics partner.

Please inspect your package upon delivery. If you notice any damage, missing items, or incorrect products, contact us within 48 hours of receiving your order.

10. Lost or Missing Packages

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will investigate the matter with our logistics partner and work to resolve the issue as quickly as possible.

11. Changes to This Shipping Policy

VendciteShops reserves the right to update this Shipping Policy at any time.

Any changes will be posted on this page with a revised effective date. Continued use of our website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

VendciteShops

Email: onyekachionuoha20@gmail.com

Phone: 0706 851 3219

Business Address: 10 Coker Close, College Road, Nigeria

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (WAT)

Last Updated: July 20, 2026

Thank you for choosing VendciteShops. We appreciate your trust and are committed to delivering your orders quickly, safely, and reliably.